Location. Hotel Hacienda Real is located in Ciudad del Carmen. Hotel Features. Dining options at Hotel Hacienda Real include a restaurant and a coffee shop/caf. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an outdoor pool and a fitness facility. This 3.5 star property has a business center and offers business services. This Ciudad del Carmen property has event space consisting of a conference center and conference/meeting rooms. The property has an airport shuttle, which is complimentary. Concierge services and translation services are available. Additional property amenities include valet parking, multilingual staff, and laundry facilities. Guestrooms. There are 106 guestrooms at Hotel Hacienda Real. Coffee/tea makers and cooking facilities are offered. Bathrooms feature hair dryers. Dial up Internet access is provided. In addition to in room safes, guestrooms offer phones. Televisions have cable channels and VCRs. Air conditioned rooms also include irons/ironing boards and clock radios. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake up calls. Guestrooms are all non smoking.